Technical Business Analyst

Short Description

Your responsibilities as a Technical Business Analyst will be:

• Lead discovery sessions with stakeholders to identify business needs, improvement opportunities, and pain points in payments, onboarding, and reconciliation processes.
• Perform As-Is / To-Be analysis to map current processes and design optimized future-state workflows.
• Conduct gap analysis between business requirements and existing technical capabilities.
• Apply critical thinking to propose innovative solutions that maximize ROI and minimize risk.
• Identify opportunities to automate processes using AI/ML, improving operational efficiency and fraud detection.
• Facilitate requirement gathering workshops, interviews, and cross-functional sessions.
• Document requirements as User Stories (As a / I want / So that) with detailed Acceptance Criteria (including Gherkin format).
• Create and maintain BRDs, functional specifications, process flows, and documentation in tools like Azure DevOps and Confluence.
• Ensure full traceability of requirements throughout the SDLC.
• Participate in Agile ceremonies (Sprint Planning, Stand-ups, Reviews, Retrospectives, Backlog Refinement).
• Collaborate with Product Owners to prioritize backlog based on business value.
• Act as a bridge between business, development, UX/UI, compliance, and operations teams.
• Support UAT, data validation, and defect management processes.

Physical Requirements

Education

EXPERIENCE

CERTIFICATES AND LICENSES

Competencies